At lwlondonco.uk, we respect your privacy and are committed to protecting the personal information you provide when using our website and residential rental services. This Privacy Policy explains how information may be collected, used, stored, and protected.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us or enquire about our services. This may include your name, email address, telephone number, residential requirements, enquiry details, and other information necessary to respond to your request.
We may also collect basic technical information when you visit our website, such as IP address, browser type, device information, pages visited, and general website usage data.
2. How We Use Your Information
We may use collected information to:
Respond to enquiries and requests.
Provide information about residential rental services.
Communicate with you regarding your enquiry or rental-related matters.
Process and manage service-related requests.
Maintain and improve website functionality.
Protect the website against fraud, misuse, and security threats.
Meet applicable legal and regulatory obligations.
We do not use your personal information for purposes unrelated to the services or enquiries for which it was provided unless permitted or required by law.
3. Information Sharing
We do not sell or rent personal information to third parties.
Where necessary, information may be shared with trusted service providers, professional advisers, technical service providers, or relevant parties involved in providing or supporting our services. Such parties are expected to handle information appropriately and in accordance with applicable privacy requirements.
We may also disclose information where required by law, legal proceedings, regulatory authorities, or to protect our legal rights and website security.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to maintain website functionality, understand website usage, improve performance, and support security.
Where required, non-essential cookies will only be used with appropriate consent. You may manage or restrict cookies through your browser settings or available cookie preferences on the website.
5. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide requested services, maintain appropriate business records, resolve disputes, and comply with legal or regulatory requirements.
When information is no longer required, it may be securely deleted or anonymized where appropriate.
7. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally applicable.
Request restriction of certain processing activities.
Object to certain uses of your personal information.
* Request information about how your personal information is processed.
For individuals protected by the GDPR, these rights are applied in accordance with applicable United Kingdoman data protection requirements.
8. Third-Party Websites
Our website may contain links to external websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.
9. Children’s Privacy
Our website and services are not intentionally directed toward children. We do not knowingly collect personal information from children without appropriate legal authorization or parental involvement where required.
10. Policy Updates
We may update this Privacy Policy when necessary to reflect changes in our services, website operations, legal requirements, or privacy practices. Any updated version will be made available on this website.
11. Contact Us
If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:
Email: info@lwlondonco.uk
Phone: +44 7765 560238